Websites for governments, authorities & councils
Your local government website is becoming the place your constituents turn to for the valuable information they need. In today’s world, well-designed government sites are one of the most effective ways for government services to interact with and engage residents – and a professional local government website may be exactly what you need to support a meaningful exchange of ideas and information.
Our local government website design team knows how to create effective government websites that strike the perfect balance: presenting a solid, reliable, and professional image to local residents while also communicating what’s unique and distinctive about your local authority offices. We don’t use cookie-cutter designs – instead, we create a bespoke website design that accurately reflects who you are and meets your specific needs.
Public sector & local authority website design
All local government websites, council websites, and public sector support services are unique, and our council website specialists want your website to showcase who you are, while also serving as a conduit for the information you need to share with your local constituents.
As a government website design company, we understand that it’s not always the latest design trends our governmental clients are focused on to achieve their goals. We recognise that, more often, the best experience for councils, local government organisations, and community projects is one where citizens can easily access important information in clear language – on both desktop and mobile devices – with intuitive navigation, clean layouts, and full accessibility in place.
A local authority website typically includes several key components. You’ll need informational pages to provide constituents with guidance on local bylaws, or details of government office locations and opening hours. You may also need interactive sections where residents can contact your council office, submit forms, register, or request additional information.
Digital design for local government organisations
We understand the special requirements of local council website design, and we can help you bring all of these elements together in a cohesive, carefully streamlined website that is intuitive, easy to navigate, and informative. Since a local authority website should always be kept up to date, we’ll ensure it’s easy for whoever you designate to add or update content in the future.
Our search engine optimisation experts can also provide web content as needed to help you rank higher in search engines and reach more visitors in your target audience. We can even arrange a photo shoot or source suitable images for inclusion in your new council website design. Our government website design team is committed to delivering the ultimate design and development experience for your department.
Our digital agency specialises in user experience, graphic design, and development for mobile-first government websites – and we can do the same for yours. There’s nothing standing between you and the government website design you’re looking for. Contact one of our London-based web designers today on 020 7998 3935 or send your project requirements using our Project Planner to receive a quote.
Local government web design FAQ
How do you make government websites easy for residents to use?
We strip away clutter and focus on clarity. Menus are short, language is plain, and buttons are where people expect them to be. Most visitors arrive looking for one thing – bin days, contact details, forms. If they don’t find it within seconds, the design has failed. We organise content based on what people search for, not internal structure. Mobile usability is built in from the start – not bolted on later. Everything is tested for speed and navigation. We don’t chase trends. We build for everyday use.
Can you design our site to meet accessibility standards?
Yes, we follow WCAG guidelines as standard. That means readable text sizes, proper colour contrast, screen reader support, keyboard navigation, and clear focus states. Accessibility is built into every step – not added on at the end. If your authority has specific compliance requirements, we’ll meet them. It’s not about ticking boxes – it’s about making sure everyone in your community can access what they need, regardless of ability or device. That includes older users, those with low vision, and anyone using assistive technology.
What types of content should a local council website include?
Start with the essentials – contact information, service hours, bin collection schedules, council tax guidance, planning and licensing, and emergency updates. Add pages for departments and community programmes. Make forms easy to find and simple to complete. Include news and announcements, meeting minutes, and a space for consultations or feedback. Think like a resident. What would you need to find at 8pm on a phone screen with a poor connection? That’s the content that matters. Everything else should support those priorities.
How do you ensure the website is easy for staff to update?
We build on WordPress with a clean, custom admin layout. You don’t need coding skills. Adding a news post, updating a form, or changing contact details takes just a few clicks. We provide training so your team can take over with confidence. Everything is clearly labelled in the admin area, so you’re never left guessing what each section controls. If different departments manage their own content, we can set permissions so they only see what they need.
Can residents submit forms or requests directly through the website?
Yes, we can build custom forms to handle everything from appointment requests to permit applications. Forms can send automatic confirmations and route submissions to the correct email or department. We also integrate with CRM tools, databases, or third-party platforms if needed. Security is built in – data is encrypted, spam is blocked, and nothing gets lost. Residents expect to do more online now. We help you meet that expectation.
